Refund policy

Attendee Cancellation Policy. If circumstances or policies change and you can no longer attend one of our events, you can cancel your event registration and receive a full class credit for a future event, up to 48 hours before the date the event begins. Due to the custom nature of events, refunds cannot be given.

Cancellation. Please email info@indigoandvioletstudio.com to cancel your ticket. Cancellation less than 48 hours will not be refunded, nor will a credit be given for future events.

Company Cancellation Policy. Our events are subject to cancellations on the day of the planned event by us. If we cancel a scheduled event, you will be provided a full refund through the payment processor of our choosing.

Substitution Policy. Substitutions, including those made on-site, are allowed with the written permission of the original registrant. You may submit your request via email to info@indigoandvioletstudio.com.

Payment. Payments to attend events can be made via online credit card payments with the payment processor of our choosing. Tickets are occasionally available at the door but admittance is not guaranteed, therefore prior registration is highly recommended.

Discounts. Only ONE (1) discount may be applied to an individual registration. Under no circumstances can any of the discounts be combined. Your registration must be paid in full before discount deadlines in order to receive the pricing for those discounts.